Getting Started: Accessing the SpeakX Admin Dashboard

What you see:

• Seats used out of total seats purchased

Why this is useful:

• Helps you know whether you have free seats available
• Helps you decide when to add or deactivate learners

What this button does:

• Lets you add a new learner to SpeakX

When to use it:

• When a new employee joins
• When a seat becomes available

This section tells you where attention is needed right now to improve learning adoption.

Learners Who Haven't Started Yet

What this means:

• These learners have been added but haven't logged in yet

Why it matters:

• They may have missed the invite or are unsure how to start

What you can do:

• Resend the invite
• A reminder is sent automatically via WhatsApp or Email

Learners With Low Activity

What this means:

• These learners have not done any exercise recently

Why it matters:

• Regular practice is important for improvement

What you can do:

• Send a reminder to encourage them to practice

Note: This section is not shown during trial periods.

This section shows overall learning activity across your organization.

You will see:

• Total learners added
• Learners who have started exercises
• Learners who logged in but haven't started exercises
• Total learning time in the last week
• Total learning time in the last month

Why this matters:

• Helps you understand overall usage and engagement trends

What this shows:

• Learners who spent the most time learning in the last week

Why this matters:

• Helps you identify highly engaged learners

What you can do:

• Click on a learner to see their detailed progress
• Recognize or encourage them as role models

This section helps you view and manage all learners.

Filters

You can filter learners by:

• All learners
• Invite sent
• Exercise started
• Not yet started

Search

• Search learners by name, email, or phone number

Learner Details Shown

For each learner, you can see:

• Name
• Current status
• Learning time in the last week
• Total sentences learned

You can click on a learner's name to open their profile.

Actions for Each Learner

From the action menu, you can:

• Send Reminder Useful if a learner hasn't started or is inactive
• Deactivate Learner Useful if a learner no longer needs access (This frees up a seat)

Clicking on a learner opens their detailed profile.

Learner Overview

You can see:

• Name
• Email
• Phone number

You can also send reminders or deactivate the learner from here.

Learning Progress

This section shows:

• Total sentences learned
• Confidence level
• Total exercises completed
• Time spent learning (overall, last month, or last week)

Daily Performance

You can view day-wise learning details such as:

• Time spent each day
• Sentences learned each day

You can also download a full learning report for the learner.

• If many learners haven't started, resend invites
• If activity is low, send reminders
• Review top learners to encourage others
• Deactivate inactive learners to reuse seats

Use this option when you want to add one learner manually.

What You Need to Enter

You will be asked to fill in three details:

• Name
• Email ID
• Mobile Number (India)

Click Add Now once all details are filled.

Name

Rules to follow:

• Name cannot be empty
• Only alphabets, spaces, and dots are allowed
• Dots are supported for Indian initials (example: S. Ramanujan)
• Numbers and special characters are not allowed
• Name should be at least 2 characters long

If the name is invalid:

You will see an error message below the field in red.

Email ID

Rules to follow:

• Email cannot be empty
• Must be a valid email format (example: name@company.com)
• Email should have a valid domain (example: .com, .in)

If the email is invalid:

You will see an error message below the field in red.

Mobile Number (India)

Rules to follow:

• Must be exactly 10 digits
• Only numbers are allowed
• Must start with 6, 7, 8, or 9

Good to know:

If you paste a number with +91 or 0, SpeakX will automatically keep only the last 10 digits.

If the mobile number is invalid:

You will see an error message below the field in red.

After You Click "Add Now"

If all details are correct:

• You will see a success message confirming the learner was added
• An invite is automatically sent via email and WhatsApp

You can then:

• Add more learner – to add another learner
• Back to Dashboard – to return to the main dashboard

Use this option when you want to add many learners at once.

How It Works

• A pop-up opens with a text box
• Paste learner details in the format: Name, Email ID, Mobile Number

You can separate values using:

• Comma
• Space
• Colon
• Tab

If All Details Are Correct

• Learners are added automatically
• You will see a success message
• Invites are sent via email and WhatsApp

You can then:

• Add more learners
• Go back to the dashboard

If There Are Errors in the Data

If some entries have mistakes:

• You will see a list of learners with errors highlighted in red
• Entries with errors appear at the top

What you can do:

• Edit incorrect details
• Delete any entry you don't want to add

As soon as a correction is made:

• The red field turns green

The Submit button becomes active only when all details are correct.

Here you can see:

• Plan Name (Monthly / Annual)
• Start Date
• Renewal Date
• Billing Frequency

Cancel subscription

• Click Cancel subscription to stop renewal.
• After confirmation you'll see: "Subscription cancelled" + "You will not be charged in the next cycle."

Access after cancellation

• Admin Dashboard: Full access until the next debit cycle → then view-only
• SpeakX App: Full access until the next debit cycle → then user becomes Free (Expired User)

Shows how many seats you have and how many are used:

• Total licences purchased
• Used licences
• Unused licences
• Utilisation % (with a bar)

Need more/less seats?

• Click Contact us to modify seats
• You'll see: "Request Received" and "Our representative will reach out shortly."

Billing details are auto-filled from Organisation Profile. You can edit:

• GST Number (optional)
• Billing Name
• Billing Address
• Billing Email
• Billing Phone

Quick rules

• Email must be valid → error: "Please enter a valid email address."
• Phone must be 10 digits (default +91) → error: "Please enter a valid 10-digit mobile number."
• (If pasted with 0, system keeps last 10 digits.)

Click Save / Update Info to confirm changes. These details are used for future invoices.

Invoices appear in a table with:

• Invoice #, Period, Issue Date, Amount, Status, Download PDF

If you don't have invoices yet, you'll see: "No invoices are available yet. Your invoices will appear here after your first billing cycle."

General information about your company

Update the following:

• Organisation Name (required)
• Organisation Type (required)

• Industry (required only for Company / Enterprise)
• Organisation Size (optional)

• Country (required)
• City (required)
• Address (required)

Primary point of contact for this account

Update the following:

• Primary Contact Name (required)
• Contact Email (required)
• Phone Number (required)

Name:

• Only alphabets + spaces + dots (.) allowed
• Example: S. Ramanujan
• Error message: "Name should only contain alphabets and initials."

Email:

• Must be a valid email format
• Error message: "Please enter a valid email address."

Phone:

• 10 digits required, default +91
• If pasted with 0, system keeps last 10 digits
• Error message: "Please enter a valid 10-digit mobile number."

• Click Save changes to update your profile
• Success message: "Organisation profile updated successfully."
• Errors show in red below the field

Upload 3–5 files for best results:

1) About your company (1 file)

• Company intro / website PDF / pitch deck / About Us

2) Role clarity (1 file)

• Job description (JD) / responsibilities

3) Work communication examples (1–3 files) — most important

• SOPs / playbooks / FAQs
• Call scripts / chat examples (if any)

4) Company vocabulary (optional)

• Glossary / acronyms / product terms

1. Go to Course Creator in your SpeakX Business Admin panel
2. Click + New to start a course
3. Upload documents into the Knowledge Bank
4. Answer the AI Course Designer questions

1) Who is this course for?

Example: "Customer Support team handling email and chat tickets" / "Sales team running discovery calls and demos"

2) What should they improve in English?

Examples:

• Speak confidently on calls
• Write clearer emails
• Handle customer complaints
• Explain the product simply
• Participate in meetings

3) What is the biggest problem today?

Examples:

• Low confidence speaking
• Unclear explanations
• Grammar mistakes in emails
• Pronunciation causing misunderstandings
• Team avoids speaking in meetings

Optional: Course length (2 / 4 / 8 weeks). If unsure, start with 4 weeks.

A tailored course with:

• Role-based speaking scenarios (calls/meetings/demos)
• Vocabulary used in your organisation
• Role-plays for difficult conversations
• Practice exercises aligned to your team's challenges